Responsible Gaming

Introduction

At Betway, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. It's important to approach betting with a responsible mindset and to set limits that you can comfortably afford.

If you're betting with Betway, please remember that the odds always favour the house. Only gamble what you can afford to lose, and never chase losses by betting more money.

Age Verification

You must be 18 years of age or older to gamble in the UK. If you are under 18, it is illegal for you to participate in betting activities. Betway takes age verification seriously and reserves the right to request proof of age at any time.

If you are concerned about a young person's gambling, please contact the relevant support organisations listed below.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of the following warning signs:

• Gambling with money you cannot afford to lose
• Chasing losses by betting more to win back money you've lost
• Hiding your gambling activity from family, friends, or partners
• Neglecting work, studies, or personal responsibilities due to gambling
• Feeling anxious or irritable when you cannot gamble
• Constantly thinking about gambling or past bets
• Lying about how much money or time you've spent gambling
• Borrowing money to gamble or pay off gambling debts
• Unable to stick to predetermined betting limits
• Gambling as a way to escape problems or difficult emotions

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools

Betway and regulated operators provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly). Once set, you cannot increase this limit for 7 days.
• Loss Limits: Set a maximum amount you are willing to lose within a specified time period.
• Reality Checks: Enable reminders that pop up during your gambling session to remind you how long you've been playing and how much you've spent.
• Time-Out (Cool-Off Period): Take a break from gambling for a set period (from 24 hours to 6 weeks) without closing your account.
• Self-Exclusion: Permanently or temporarily exclude yourself from gambling with Betway and registered UK operators through GamStop (see below).

Support Organisations

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:

United Kingdom

• GamCare
  Free counselling, information, and support for problem gambling
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, 24/7)
  Email: [email protected]
• GamStop
  The National Self-Exclusion Scheme for online gambling in Great Britain
  Website: www.gamstop.co.uk
  Self-exclude from all licensed operators at once for 6 months to 5 years
• Gamblers Anonymous
  Peer support meetings for problem gamblers
  Website: www.gamblersanonymous.org.uk
  Phone: 0330 094 0322
• National Problem Gambling Clinic
  NHS-funded specialist treatment service
  Website: www.cnwl.nhs.uk

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  1-800-GAMBLER (1-800-426-2537)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Call to Action

If you believe you have a gambling problem, help is available and recovery is possible.

Please reach out to one of the support organisations above today. They provide free, confidential advice with no judgment. Talking to someone is the first step towards taking control.

Remember: Asking for help is a sign of strength, not weakness. Your health and wellbeing matter.